Job Description YOUR ROLE & RESPONSIBILITIES Job Title: External Account Manager Department: Commercial Reporting to: Country Manager. Objective: Implement pricing strategies Increasing exclusive supplier business CRM Reports- 40 Customers /month. Reporting- internally and to principles Identifying new suppliers for potential strategic products Training of sales department Ordering of stock and managing stock levels Support procurement department- forecasts to sales team Technical support for the sales team Develops key customer relationships Regular training on all NPD products from suppliers Identifies business opportunities Involvement in pricing solutions and services Technical visits to customers. Responsibilities Market Knowledge and Strategy. Making market information by product/customer wise and circulating the report. Selling/Sales/Campaign Project Mgt GP to be met as per budget. Retain and grow the business with existing customers. Buying – see KRV Sourcing and SRM – see KRV Customer Pricing Marketing Optimize stocks and manage slow movers/obsolete stocks Handle major complaints and claims Managing key suppliers, increasing exclusive supplier business Provides technical support for sales team Assists in developing of supplier products within EA and neighboring countries. Improve organization’s market position Maintains extensive knowledge of current market conditions and competitors Identifies new business opportunities Participates in setting pricing solutions Attends industry events. Identifies opportunities for campaigns, fairs, services and distribution channels that will increase sales YOUR PROFILE A bachelor's degree in Chemistry, Chemical Engineering, Business, or a related field is preferred. An equivalent combination of education and relevant industry experience may also be considered. In-depth knowledge of the chemicals and plastics industry, with a focus on Master batches, Waxes, Solvents, Polymers, and Stabilizers. A proven track record of at least 5 years in B2B sales, ideally within the chemical and plastics sector. Comprehensive knowledge of the characteristics, applications, and benefits of the products being sold. Excellent verbal and written communication skills, with the ability to convey technical information effectively. Proficiency in conducting market research and utilizing data to develop sales strategies. Ability to understand and communicate technical details about products. Strong negotiation skills and the ability to close deals. Experience in managing customer projects, coordinating with internal teams, and meeting project deadlines. Proficiency in using CRM software, SAP and other sales-related tools. Willingness and ability to travel as needed for client meetings, industry events, and site visits. OUR OFFER