Published 2026-01-09
Relief General Manager – Luxury Safari Lodges
Uganda & Kenya | East Africa
A leading Hospitality Management Company and operator of iconic luxury safari lodges in East Africa is seeking an experienced Relief General Manager to support a portfolio of high-end properties across Uganda and Kenya .
This is a senior, hands-on leadership role suited to a confident hospitality professional who thrives in remote, operationally complex environments and can step seamlessly into lodge operations to ensure continuity, stability, and excellence .
The Role
As Relief General Manager, you will assume full operational oversight of assigned lodges during leadership transitions, absences, performance recovery periods, or special projects. You will act as the custodian of:
Exceptional luxury safari guest experiences
Operational excellence and service consistency
Financial performance, cost control, and reporting
Team leadership, morale, and cultural alignment
Brand standards, sustainability, and responsible tourism values
You will work closely with an Executive Leadership Team and provide calm, decisive leadership where it matters most.
Key Responsibilities
Take full General Manager responsibility at assigned lodges on a relief basis
Rapidly assess operational, people, and financial performance upon deployment
Stabilise operations and reinforce standard operating procedures
Lead and motivate cross-cultural teams in remote lodge environments
Ensure consistent delivery of high-end guest experiences
Oversee budgets, forecasts, and cost-control measures
Manage facilities, maintenance, health, and safety compliance
Support sustainability initiatives and community engagement
Liaise with central sales and marketing teams to ensure lodges remain sales-ready
Candidate Profile
Proven experience as a General Manager, Lodge Manager, or Relief GM within luxury safari lodges or remote hospitality operations
Demonstrated ability to step into leadership roles quickly and effectively
Strong operational, people leadership, and financial management skills
Experience working in remote or logistically challenging environments
High level of cultural sensitivity and emotional intelligence
Willingness and flexibility to travel and relocate on a relief basis
What’s on Offer
A high-impact, executive-level role within a respected safari hospitality portfolio
Exposure to multiple iconic lodges and destinations across East Africa
Opportunity to influence guest experience, people development, and operational standards
Competitive remuneration aligned to experience and assignment scope
Compensation package paid in US$ nett
On-site (single status) accommodation
All meals, and benefits.
Annual Gratuity bonus
Full payment of NSSF contributions covered by the company
Cost of all visa’s and work permits covered by the company
Annual leave
Annual return Air tickets to point of origin congruent to leave cycle