Published 2026-04-30
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
The Digital Transformation Project Manager leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. Thisbusiness focusedexperienced project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption andultimately contributeto measurable business value.
The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time.
The role orchestrates delivery across the Delivery Centre of Excellence disciplines — Business Analysis, Quality Assurance, and Change & Adoption — while coordinating closely with wider GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external partners.
QUALIFICATIONS & CERTIFICATIONS
Bachelor’s degree in Business, Information Technology, or a related discipline.
Recognised project management certification (PMP, PRINCE2 or equivalent).
Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFeor equivalent) preferred.
Change management certification desirable (PROSCI or equivalent).
CONTINUATION - Key Accountabilities:
Delivery Across the Value Chain
Manage projectdelivery across the Delivery Centerof Excellence (Co E)value chain, from validated intent through build, quality assurance, release, and operational readiness.
Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
Ensure project fundamentals are in place to support successful adoption and value realisation.
Enable effective collaboration between disciplines to ensure cohesive delivery.
Maintain delivery momentum by managing dependencies, risks, and key decisions.
Change & Adoption Enablement
Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
Support readiness planning including communications, training, and operational transition.
Ensure delivery outputs enable successful adoption and sustained ways of working.
Stakeholder Engagement & Governance
Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
Facilitate governance forums including Steering Committees and delivery reviews.
Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
Support informed decision-making through structured delivery insights.
Planning & Delivery Control
Develop andmaintainintegrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
Track progress and adjust plans where necessary tomaintaindelivery commitments.
Ensure adherence to Delivery Co Egovernance and project standards.
Ensure operational readiness and transition planning are incorporated into delivery.
Financial Stewardship
Manage project financials including budgeting, forecasting, and cost control.
Monitor financial performance and highlight variances early to protect investment value.
Support investment governance and value stewardship.
Risk & Issue Management
Identifyand actively manage delivery, operational, and organisational risks.
Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
Ensure delivery risksimpactingadoption or operational readiness are proactively addressed.
Vendor & Partner Coordination
Support sourcing activities including vendor evaluation and onboarding.
Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
Ensure vendor delivery aligns with Delivery Centerof Excellence (Co E)standards and governance.
Delivery Excellence & Continuous Improvement
Apply Delivery Centerof Excellence (Co E)standards, frameworks, and governance to ensure consistent delivery practices.
Coach and guidewiderdelivery teams in applying project standards and delivery practices.
Supportlesscomplex initiatives by coaching others in applying project standards and delivery approaches.
Capture lessons learned andcontributeto improving organisational delivery capability.
Contribute to the ongoing maturity of Delivery Centre of Excellence practices.
Project Manager Skills & Experience
Minimum of 7+ years’ experience, including at least 4 years managing complex IT projects.
Proven ability to lead delivery teams through complex initiatives,maintainingalignment to strategic vision, reinforcing high delivery standards, and ensuring disciplined execution across multiple stakeholders, dependencies, and delivery phases.
Strong communicationskills with the ability to convey complex delivery information clearly to both technical and non-technical stakeholders.
Proven stakeholder engagement capability, building trusted relationships with sponsors, business leaders, delivery teams, and vendors.
Strong understanding of organisational change and adoption practices, with experience enabling successful implementation.
Experience coaching and guiding others in applying project standards and delivery practices.
Ability to lead delivery across the full value chain from intent through adoption readiness.
Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments.
Ability tooperateeffectively in complex, matrixed organisations and coordinate cross-functional delivery teams.
Strong problem-solving capability with disciplined approaches to planning, risk management, and delivery governance.
