Job Description Directly support NITA-U and relevant stakeholders to analyze, assess, quantify and document initiatives to improve the processes, systems and applications used across Organization and MDAs.Key Accountabilities• Provide technical support to business units in the development of business cases for new e-government solutions• Review, analyse and evaluate business systems and user needs. Document business requirements, business models and workflows, define scope, objectives and formulate systems to parallel overall business strategies.• Support internal directorates as well as MDAs to identify and maximize opportunities to use information and technology to improve service delivery and process improvement in organisations• Work with project and business managers to ensure the benefits defined in the business case and subsequent benefit delivery plans are realized, meet business need.• Provide technical support in the development, on-going improvement, training, and promotion of the tools and methods used in the Business Analysis discipline across Government• Interpret, evaluate and visualise research data and develop integrated business analyses and projections for incorporation into strategic decision-making• Track both CAPEX and OPEX aspects of key portfolio projects• Produce and present regular business analysis reportsPosition Requirements Education• Minimum qualification of Bachelor’s Degree in Information Technology or business administration discipline, or a suitable combination of a degree with Business Analysis training field from a recognized university.• Specialized training and certification in Business Analysis profession (CBAP), project management (PMP, Prince2) or trainings related to software development and systems analysis is an added advantageExperience• At least 3 years of working experience in business analysis or IT systems analysis while understanding business requirements and interrelationsTechnical Expertise• At least 3 year experience in the implementation and delivery of IT projects having participated in all aspects of the project life cycle.• At least 3 years in Project Management while managing a sizeable program portfolio• Experience in Risk management or Cyber risk management• Demonstrate working knowledge of organizational change management concepts and formal process improvement models• Proficiency in Microsoft Office, Microsoft Project and diagramming tools such as MS Visio Nature and ScopeInterpersonal Skills• Soft skills like stakeholder management, negotiating and influencing skills, presentation, analytical and problem solving skills.• Should be innovative, detail‐oriented and possess excellent planning skills• Ability to convert high-level concepts into business opportunities and tangible products Interested applicants who meet the job requirements/specifications and with the right personal attributes are invited to complete and submit their Softcopy application form (which can be downloaded from the NITA-U official website with a cover letter, supported by curriculum vitae, copies of academic certificates and testimonials, and must specify day time telephone contact, postal and email addresses of both the applicant and three referees, to the address below.The Executive Director,National Information TechnologyAuthority – UGANDA (NITA-U),Palm Courts, Plot 7A, Rotary Avenue (former Lugogo bypass)P.O. Box 33151, Kampala-UgandaTel: 0417 801 038via email: The deadline for applications for the positions is 7th June 2023 (Not later than 1700 hrs. Local Time). No application will be accepted without a duly completed and signed standard application form (referred to above)