Description de la mission Responsibilities & Main Activities: Duties will include but not limited to: Help organize rotas and have a hands-on approach to general reception duties and providing a warm welcome to every visitor or caller with excellent customer care service.

Maintain office security by following safety procedures and controlling access via the reception desk.

Provide general administrative and clerical support to all staff members.

Take and relay messages on behalf of the staff.

Ensure knowledge of staff movements in and out of the organization Ensure tidy, healthy, and clean reception area at all times in addition to public areas meeting rooms, conference rooms, public toilets, compound area, etc.

Assist with the induction and instruction of staff in the use of all equipment associated with the Reception and Switchboard area to enable staff use the equipment effectively.

Answer the telephone in a clear, positive, and professional manner to ensure good customer care of all enquiries.

Receive and sort mail and deliveries.

Schedule appointments and maintain appointment diary either manually or electronically.

Organize conference and meeting room bookings.

Perform other clerical receptionist duties such as filing, photocopying etc Perform ad-hoc administrative duties Profil Minimum qualification: Bachelors degree Experience level: Mid-level Knowledge: Telecoms Industry knowledge, Office administrative and clerical procedures, customer services & MS Office suite Experience length: Minimum 2-3 years of experience as a Front Desk Receptionist/Personal Assistance/Records & Archive admin in a reputable organization preferably a Multi-National Corporation.

Skills: Personal & Environmental Organization, Verbal and written communication skills, Professional personal presentation, Information management, Organizing and planning, Attention to detail, Initiative, Reliability, Stress tolerance